Warranty and Service Information

Limited Warranty Policy Guidelines

 
Inspecting for Damage
Please be sure to check all packages for any potential damage during transit. JR Metal Products is not responsible for damaged to products due to shipping. It is the sole responsibility of the receiving party to fully inspect the product at the time of delivery for any potential damage. We recommend removing any protective wrapping to fully inspect the product, before the driver leaves. In addition please count the products before signing the Delivery Receipt.
 
If damage did occur during transit, any and all damage must be noted on the Bill of Receipt in detail and signed by the driver. A copy of the Bill of Receipt will need to be emailed, faxed or mailed to JR Metal Products in order for a damage claim to be filed with the trucking company, on your behalf, in order for Product replacement or repair parts.
 
JR Metal Products warrants that GroundBuster equipment shall be free from material defects and workmanship under normal usage for a period of three (3) years after delivery to the customer. Any GroundBuster equipment used in rental service will be covered by a one (1) year warranty (Excludes the LG-300 Spreaders). JR Metal Products obligation under this warranty is limited to replacement or repair of parts, as determined by JR Metal Products.
 
This warranty does not apply to damage in transit, or damage caused by misuse, negligence, or accident or to alterations or repairs done outside of the authorized JR metal Products servicing dealerships. It is the exclusive responsibility of the purchaser to bear shipping and/or transportation cost to and from an authorized JR Metal Products servicing dealer, in the event that a warranty repair becomes necessary. JR Metal Products assumes no responsibility for carelessness, alteration, substandard repairs, or for noncompliance by purchaser with assembly, operating and maintenance instructions as outlined in the GroundBuster general use and maintenance tips and is not liable for actions of any operator or third party or for any damage or personal injury an operator or third party might sustain or cause with the GroundBuster equipment. JR Metal Products reserves the right to make changes and improvements in design of GroundBuster equipment without any obligation or duty on itself to update any product line or versions manufactured prior to such changes.
 
THE SPREADERS ARE MANUFACTURED AND DESIGNED TO SPREAD CLEAN, PULVERIZED LIME. THEREFORE, IT IS EXTREMELY IMPORTANT TO USE PULVERIZED LIME WHICH IS FREE OF STONES, ROCKS AND GRAVEL. ALSO KEEP OTHER FORGING OBJECTS OUT OF THE LIME HOLDING COMPARTMENT.
 
OUR LIMITED WARRANTY DOES NOT COVER DAMAGE TO THE SPREADER CAUSED BY STONES, ROCKS, GRAVEL AND OTHER FOREIGN OBJECTS GETTING INTO THE LIME HOLDING COMPARTMENT WHICH MAY CAUSE INTERNAL DAMAGE.
 
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